Terms of Service

Engagement Bundle Additional Terms

These Engagement Bundle Additional Terms are a part of the Engagement Bundle License Agreement, available at https://engagementbundle.com/tos/, and are hereby incorporated into the Engagement Bundle License Agreement by reference. All capitalized terms used but not defined in herein shall have the meanings set forth in the Engagement Bundle License Agreement. These Engagement Bundle Additional Terms set forth the additional terms and conditions under which Engagement Bundle will provide to Customer certain printing and mailing services. In the event of conflict between these Engagement Bundle Additional Terms and the Engagement Bundle License Agreement, the terms and conditions of these Engagement Bundle Additional Terms shall take precedence. All terms of the Engagement Bundle License Agreement, including without limitation all disclaimers, limitations of liability, agreements and indemnities, apply to these Engagement Bundle Additional Terms.

PLEASE REVIEW THESE ENGAGEMENT BUNDLE ADDITIONAL TERMS CAREFULLY. BY ACCEPTING THESE ENGAGEMENT BUNDLE ADDITIONAL TERMS OR OTHERWISE ACCESSING OR USING THE CONTENT, APP, WEBSITES OR ENGAGEMENT BUNDLE WEBSITE, YOU AGREE TO BE BOUND BY THESE ENGAGEMENT BUNDLE ADDITIONAL TERMS, INCLUDING ANY UPDATES OR REVISIONS POSTED HERE OR OTHERWISE COMMUNICATED TO YOU. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THESE ENGAGEMENT BUNDLE ADDITIONAL TERMS, YOU MAY NOT ACCESS OR USE THE CONTENT, APP, WEBSITES OR ENGAGEMENT BUNDLE SERVICES.

  1. Definitions:
    • Coro” shall mean Coro Health, LLC, a Texas limited liability company, with a principal place of business at PO Box 41195, Austin, TX 78704.
    • CuriosityU” shall mean Curiosity Inc., a Delaware corporation, with a principal place of business at 8484 Georgia Ave., Suite 700, Silver Spring, MD 20910.
    • Discover live” shall mean Discover.live, Inc., a Delaware corporation, with a principal place of business at 7 Skyline Drive, Suite 350, Hawthorne, NY 10532, USA.
    • MemoryBio” shall mean LifeBio, Inc., a Delaware Corporation with a principal place of business at 844 Delaware Ave Marysville Ohio 43040.
    • Spiro100” shall mean TV Free Media, LLC dba Spiro100, a California limited liability company, with a principal place of business at 1140 Wall St #2768, La Jolla, CA 92038.
    • MemoryCo” shall mean MemoryCo, LLC, a California limited liability company doing business as EngagedSenior, with a principal place of business at 2248 Saint Bernard Dr, PMC, CA 93222.
    • Memory Lane” shall mean Memoro Inc., a Maine corporation, with a principal place of business at AA Dyke Farm Road, South Portland, M 04106.
    • Stage Access” shall mean Stage Access Inc. a New York corporation with a principal place of business at 1392 Madison Avenue, New York, NY 10029.

  2. Coro System Content; Territory; License: Customer shall receive media programs (“Coro Content”) intended to be used by Customer solely within its customers’ commercial business premises located in the Territory (as defined below).  The Coro Content shall be delivered via Coro’s proprietary software system.  Devices may include, but are not limited to mobile applications, digital signage, web portals, community tv channel and proprietary approved devices.  Together these devices and software serve as the (delivery “System”).  The Coro Content shall be updated by Coro on a periodic basis.  Many factors affect the availability, cost and quality of the Coro Content provided by Coro; accordingly, Coro reserves the unrestricted right, at any time and from time to time, to change, rearrange, add or delete the programming packages, the selections in those packages and any other service Coro offers; provided, however, that Coro will use commercially reasonable efforts to provide advance notice to Customer of any material changes to the Coro Content and not make any fundamental changes or omissions to content libraries.  As used herein, “Territory” shall mean, with respect to MusicFirstTM Service and CARE Radio, the United States, and, with respect to the FaithFirstTM and Senior Sing-Along Services, anywhere in the world.  Customer agrees not to use, attempt to use the MusicFirstTM Service or the FaithFirstTM Service outside of the applicable Territory and agrees not to permit or attempt to permit access to such Services by residents, patients, clients, workers and/or customers located outside of the applicable Territory. Unless expressly approved by Engagement Bundle and Coro in writing and not to be unreasonably withheld, subject to Customer’s performance of all of its obligations hereunder, Customer is granted a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to use and access the Services for commercial, non-private use  Customer may not copy, rent, sell, reproduce, publish, republish, post, broadcast, frame or transmit the Services or Coro Content (or any part of them), or authorize or assist anyone else in doing so other than as explicitly permitted under the terms of this Agreement.   Without limiting the foregoing, Customer will not synchronize the Services or Coro Content with any audiovisual media and will not transmit, re-broadcast or amplify the Services or Coro Content beyond Customer’s commercial business premises or permit their residents, patients, clients, workers and/or customers to do the same or to otherwise access the Services or Coro Content beyond Customer’s commercial business premises.

  1. Music Licensing for MusicFirstTM Service and CARE Radio: Coro will be responsible for obtaining and maintaining proper licenses and permissions, and paying any applicable licensing fees, associated with the streaming of music through the MusicFirstTM Service, including the CARE Radio application, within Customer’s commercial business premises.  Such fees, including public performance fees (due to ASCAP, BMI, SESAC, etc.) associated with the public performance of music within Customer’s commercial business premises, are included in the Fees charged to Customer hereunder. Notwithstanding the foregoing or anything to the contrary contained herein, Coro’s music licenses do NOT cover (a) any uses of music from sources other than the MusicFirstTM Service and CARE Radio (e.g., TV/radio/cable broadcasts; live DJ/band/orchestra, digital music programming from other music services not licensed in this agreement) or (b) use of the music from the MusicFirstTM Service and CARE Radio in areas where an admission fee or cover charge is charged, or to accompany dancing, bowling, skating or instructed health club classes (whereby the music is integral and tied to such activities). In the event Customer uses any music services in such a manner, Customer acknowledges that these licenses and related fees are the sole responsibility of Customer and Customer shall be responsible for obtaining its own music licenses for such activities.

  1. Licensing for Senior Sing-Along Service: Coro will be responsible for obtaining and maintaining proper licenses and permissions, and paying any applicable licensing fees, associated with the streaming and use of the Senior Sing-Along Service, within Customer’s commercial business premises, associated with the public performance of music within Customer’s commercial business premises, and are included in the Fees charged to Customer.  Customer hereby agrees to use commercially reasonable efforts to limit the use of the Senior Sing-Along Services to public spaces consisting of two or more users within Customer’s commercial business premises.  For clarification, the Senior Sing-Along Service is not intended for individual use or consumption.  All Senior Sing-Along Services, including designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement (hereafter also referred to as the “Senior Site Content”), are the proprietary property of Coro or its licensors. Customer will not modify, adapt, prepare derivative works based on, copy, distribute, frame, reproduce, republish, download, scrape, display, post, transmit, sell or otherwise exploit any Senior Site Content, in any form or by any means, in whole or in part. Customer will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Senior Site Content. Customer will not upload or republish Senior Site Content or any part of them on any Internet, Intranet or Extranet Sites or incorporate the information in any other database or compilation not set forth in this agreement. Customer may not use data mining, robots, scraping or similar data gathering or extraction methods in relation to the Senior Site Content. Any use of the Senior Site Content by Customer other than as specifically authorized in these Terms is strictly prohibited and will terminate the license granted in these Terms. Such unauthorized use may also violate applicable laws including copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. Certain of the content included in the Senior Site Content is licensed by Coro from third parties. These Terms are designed to comply with the terms of these license agreements and from time to time (in addition to Coro’s rights to make changes to these Terms or the Senior Site Content as described elsewhere in these Terms), Coro may make changes to these Terms or the Senior Site Content in order to comply with Coro’s licensors’ requests or otherwise to comply with the applicable license agreements governing the use of such Senior Site Content.

  1. Licensing for FaithFirst™ Service: Coro will be responsible for obtaining and maintaining proper licenses and permissions, and paying any applicable licensing fees, associated with the streaming and use of the FaithFirst Service, within Customer’s commercial business premises, associated with the public performance within Customer’s commercial business premises, and are included in the Fee.

  1. Discover live Terms and Conditions: The following provisions apply to Customer’s access to the Discover live Content:
    • The Staff Account may only be used by Customer’s appointed staff members. Only Staff Accounts shall have access to live tours. Staff Accounts are not to be shared with End Users.
    • Each Community Location shall be entitled to access five (5) live, virtual, tours each month from the published calendar.
    • For live virtual tour experiences, Customer agrees to the below:
      • Customer is responsible for preparing its own audio-visual equipment in order to join Discover live’s live virtual tours;
      • Customer is required to use Zoom or WebEx to join live virtual tours;
      • Neither Customer, nor its guests are permitted to offer direct payments to tour guides under any circumstance whatsoever; and
      • Rude, abusive, improper language or violent communications towards any tour guide or Discover live associate during tour delivery will not be tolerated and will result in immediate termination of the tour delivery to Customer and its guests.
    • Customer expressly understands that the live virtual tour sessions will promptly start and end at the pre-scheduled time.  If Discover live encounters technical or other unexpected issues that delay the tour starting time, Discover live will either reschedule the tour at a later date/time, or possibly delay the start and finish time, at the discretion of Discover live.
    • Both End Users and the Staff Account can access pre-recorded tours.

  1. MemoryBio Terms and Conditions: The following provisions apply to Customer’s access to the MemoryBio Content:
    • This Agreement does not provide access to LifeBio’s full suite of products and services—only web-based access to the MemoryBio website, provided at https://memorybio.lifebio.com/Default.aspx?authToken=, is provided in this Agreement. MemoryBio has 35 topic areas containing hundreds of photos and conversation starter questions to help individuals, their families, volunteers, and other caregivers within the Community Locations to look at photos together and answer questions, discussing life stories and people’s backgrounds as a result. MemoryBio works well for group activities or one-on-one activities.
    • The manner in which LifeBio provides staff training and other services, and otherwise conducts its business, remains proprietary and confidential.
    • The MemoryBio web-based reminiscence and conversation starter tool shall only be included for those Community Locations for which Customer pays an additional fee. Such additional fee shall be specified in an Order Form or otherwise on a payment confirmation page on the Engagement Bundle Website.

  1. Spiro100 Terms and Conditions: The following provisions apply to Customer’s access to the Spiro100 Content (the Spiro:
    • Sprio100 offers health, fitness, and wellness videos, media, information, services, and other digital content which is owned by Spiro100 (the “Spiro100 Content”) via the Spiro100 website, provided at https://community.spiro100.com/integrations?token= (the “Sprio100 Website”).
    • This Section 8 and the Spiro100 Privacy Policy which can be found at www.spiro100.com/privacy (the “Spiro100 Privacy Policy”), together with the Agreement, govern Customer’s, its Affiliates’ and its End Users’ access and use, and Spiro100’s provision of, the Spiro100 Content.

  • General Prohibitions and Spiro100’s Enforcement Rights
    • The Spiro100 Content is proprietary information owned exclusively by Spiro100 and has been licensed to Grantors for Grantee and/or End User’s use. Grantee and/or End User agree not to do any of the following:
    • Use, display, mirror or frame the Spiro100 Service or any individual element within the Spiro100 Service, Spiro100’s name, any Spiro100 trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Spiro100’s express written consent;
    • Access, tamper with, or use non-public areas of the Spiro100 Content and/or Website or the technical delivery systems of Spiro100’s providers;
    • Attempt to probe, scan or test the vulnerability of any Spiro100 system or network or breach any security or authentication measures;
    • Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Spiro100 or any of Spiro100’s providers or any other third party (including another user) to protect the Spiro100 Content;
    • Attempt to access, scrape or search the Spiro100 Content or download Spiro100 Content, including through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools, plugins, add-ons or the like), other than the software and/or search agents provided by Spiro100 or other generally available third-party web browsers;
    • Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation using information from the Spiro100 Content;
    • Use any meta tags or other hidden text or metadata utilizing a Spiro100 trademark, logo URL or product name without Spiro100’s express written consent;
    • Use the Spiro100 Content, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms or permitted expressly in writing by Spiro100;
    • Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Spiro100 Content to send altered, deceptive or false source-identifying information;
    • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Spiro100 Content;
    • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing;
    • Copy, use, disclose or distribute any information obtained from the Spiro100 Content, whether directly or through third parties (such as search engines), without Spiro100’s express written consent;
    • Impersonate or misrepresent your affiliation with any person or entity;
    • violate any applicable law or regulation; or
    • Encourage or enable any other individual to do any of the foregoing.

  • Safety Warnings and Professional Advice Disclaimer
    • The Spiro100 Content offers health and fitness information and is designed for educational and entertainment purposes only.
    • Customer shall evaluate each End User to whom Customer will permit access to the Spiro100 Content, whether via the Staff Account or an End User Account, and determine whether the Spiro100 Content is appropriate for each such End User.
    • Customer shall ensure that each End User expressly agrees to obtain physician authorization before accessing or using any Spiro100 Content.
    • Customer agrees that it shall ensure that each End User understands and agrees to the following:
      • Each End User should consult their physician before beginning any new fitness or wellness program;
      • End User(s) should not rely on any information from Spiro100 as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment;
      • if an End User has any concerns or questions about his or her health, he or she should always consult with a physician or other health-care professional;
      • End Users should not disregard, avoid, or delay obtaining medical or health related advice from a healthcare professional because of something an End User may see or hear while viewing Spiro100 Content or read on the Spiro100 Website; and
      • the use of any and all information provided by Spiro100 is solely at End User’s own risk and is not medical or healthcare advice.
    • NOTHING STATED IN THE SPIRO100 CONTENT, OR POSTED ON THE SPIRO100 WEBSITE, OR AVAILABLE THROUGH ANY SPIRO100 SERVICE IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THESE TERMS, THE PRACTICE OF MEDICINE AND COUNSELING INCLUDES, WITHOUT LIMITATION, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY, OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS, PROGNOSIS OR ADVICE. END USER’S USE OF THE SPIRO100 CONTENT DOES NOT CREATE A DOCTOR-PATIENT RELATIONSHIP BETWEEN END USER AND SPIRO100.
    • THE SPIRO100 CONTENT IS CONTINUALLY UNDER DEVELOPMENT AND, TO THE FULL EXTENT PERMITTED BY LAW, SPIRO100 MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE. IN THAT REGARD, DEVELOPMENTS IN MEDICAL RESEARCH MAY IMPACT THE HEALTH, FITNESS AND NUTRITIONAL ADVICE THAT APPEARS HERE. NO ASSURANCE CAN BE GIVEN THAT THE ADVICE CONTAINED IN THE SPIRO100 CONTENT WILL ALWAYS INCLUDE THE MOST RECENT FINDINGS OR DEVELOPMENTS WITH RESPECT TO THE PARTICULAR MATERIAL.

  • Physical Exercise and Medical Disclaimer and Release of Liability
    • Physical exercise, in all forms, including but not limited to, weightlifting, dance, movement, walking, stretching, running, and cardiovascular exercises of any kind, with or without the use of equipment (such as weights or any other equipment that may be suggested by a Spiro100 instructor), constitutes strenuous physical exercise and poses the risk of injury and/or physical or mental exhaustion. Although Spiro100 provides the Spiro100 Content with End User’s health and safety in mind, it is critical that each End User consult a physician and follow all provided safety and other instructions.
    • Customer shall ensure that each End User further acknowledges that all forms of physical and/or mental exercise shown in the Spiro100 Content constitute strenuous physical exercise and pose the risk of injury and/or physical or mental exhaustion. Customer understands and shall ensure that each End User understands that it is End User’s responsibility to judge his or her own physical and mental capabilities for practicing such physical exercise and/or movement.  Customer agrees that it is Customer’s responsibility to ensure that by End User participating in classes, videos, and/or activities from Spiro100, End User will not exceed his or her limits in the practice of physical exercise and/or movement, and Customer will select the appropriate level of classes for each such End User’s skills and abilities, as well as for any mental or physical conditions and/or limitations that End User may have.
    • By electing to utilize Spiro100 Content, Customer must cause each End User to expressly acknowledge that his or her access to and/or use of the Spiro100 Content may involve potentially dangerous physical activities that may lead to personal and/or bodily injury, death, loss of services, loss of consortium, or damage to or loss of property or privacy. Customer agrees that End User(s) access to and/or use of Spiro100 Content shall be at Customer’s sole risk.  Customer hereby acknowledge and willingly accept these risks and agree to unconditionally release and hold harmless Spiro100 from and against all claims, suits, causes of action, costs, expenses or liability arising out of or related to Customer and/or End User’s access to and/or use of the Spiro100 Content.
  • Customer expressly assumes any and all liability that may arise from Customer’s and/or End User’s use of, or access to, the Spiro100 Content. Customer further expressly waives and release any and all claims, damages, liabilities, costs, and/or expenses, including court costs and reasonable attorneys’ fees that Customer (and/or your representative(s), estate, family member(s), or other person(s), asserting a claim of injury and/or damage from an End User’s use of, or access to, the Spiro100 Content) may have at any time, for injury of any kind against Spiro100, and/or any person or entity involved with Spiro100, including without limitation, its members, directors, officers, principals, partners, instructors, independent contractors, employees, agents, contractors, affiliates, distributors, licensors, and representatives.

  1. MemoryCo Terms and Conditions: The following provisions apply to Customer’s access to the MemoryCo Content:
    • The MemoryCo website, provided at https://memoryco.org/home?token= (the “MemoryCo Website”), is operated by The EngagedSenior by MemoryCo™ platform is an online interactive service and progressive web application offered by MemoryCo where users can access, view, and play on-demand games and activities to support their cognitive health and in some instances can themselves supplement those offerings with personalized content. Through the Engagement Bundle platform and/or the MemoryCo Website, MemoryCo provides Customer with access to information, resources and services, as well as to subscriptions to use EngagedSenior by MemoryCo (collectively the “EngagedSenior by MemoryCo Services”).
    • Customer is granted a limited, non-sublicenseable, non-transferable, revocable license to access and use the EngagedSenior by MemoryCo Services in accordance with this Agreement. Customer may not resell, copy, download, reproduce, modify, distribute, transfer, sublicense, or sell any EngagedSenior by MemoryCo Services or create derivative works of the EngagedSenior by MemoryCo Services or any technology embodied in them; and Customer may not use data mining, robots or similar data gathering or extraction methods in connection with Customer’s use of the EngagedSenior by MemoryCo Services.
    • Customer may not use the EngagedSenior by MemoryCo Services to publish content that MemoryCo deems unlawful, indecent, or objectionable, or that threatens or encourages bodily harm or destruction of property, including content that harms or harasses others, including minors, in any way; for illegal, deceptive, or fraudulent purposes, or in support of illegal, deceptive, or fraudulent activities, including the infringement of others’ personal, privacy, and proprietary rights; to post advertisements or other commercial communications; to access or attempt to access the accounts of other users; or to penetrate or attempt to penetrate or compromise our platform, our Websites, or our security measures, or those of other entity.
    • Any use of the EngagedSenior by MemoryCo Services other than as expressly authorized in this Agreement is strictly prohibited and will terminate the license granted in this Agreement. Each account permits those of Customer’s employees providing those services to access and use the EngagedSenior by MemoryCo Services for use in connection with the provision of those services only at each Community Location that subscribes to MemoryCo. Customer is only permitted to access and use EngagedSenior by MemoryCo Services at Community Locations that subscribe to MemoryCo, and Customer is only permitted to upload Content for use with those MemoryCo Services. By uploading and using Customer’s content, Customer represents that the content and Customer’s use of it are lawful, do not infringe or violate the rights of any person or entity (including without limitation privacy rights), do not constitute harmful or malicious code, and do not violate this Agreement or any laws, rules, or regulations. MemoryCo assumes no obligation but reserves the right at all times to edit, to refuse to upload or post, or to remove any content, in whole or in part, and in MemoryCo’s sole discretion.

  2. Facility Information: Customer agrees that it will provide Engagement Bundle with the following information for each new Community Location within thirty (30) days after authorized credentials have been issued for licensing and reporting: (i) Community Location name; (ii) Community Location city; (iii) Community Location state; (iv) Community Location zip code; (v) Community Location email; (vi) Community Location type; (vii) number of beds; (viii) Community Location address; (ix) Community Location ID#; (x) device ID# (optional); (xi) resident ID# (optional); (xii) primary contact name; (xiii) primary contact phone number; (xiv) primary contact email; (xv) technical contact name; (xvi) technical contact phone number; (xvii) technical contact email; (xviii) billing contact name; (xix) billing contact phone number; and (xx) billing contact email.
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